Network Operations and Maintenance

HAMMER offers comprehensive Network Operations and Maintenance services designed to streamline network complexities, enhance reliability, and optimize operational costs for our customers. Our tailored solutions encompass a wide range of proactive and reactive maintenance activities, ensuring the uninterrupted performance of your network infrastructure.

Key Services Include:

  1. Network Planning & Optimization: Strategic network planning, optimization, and capacity management services to maximize network performance and efficiency.
    1. Equipment Check and Audit Reports: Thorough inspection of installed indoor and outdoor equipment, along with detailed audit reports to identify potential issues and ensure optimal performance.
  2. Planned Activities (Passive + Active):
    1. Proactive preventive maintenance activities cover a wide range of equipment and systems to prevent downtime and maximize operational efficiency. Preventive maintenance of passive and active components through periodical visits and according to agreed SLA’s.
      • Fuel Management: Comprehensive fuel management services, including forecasting, procurement, consumption monitoring, and control, to ensure uninterrupted power supply.
      • Security Service Management: Tailored security solutions based on environmental and risk assessments, optimizing security levels to mitigate potential threats.
      • Spare Parts Management Service: Efficient management of spare parts inventory, warehouse, and logistics to minimize downtime and ensure timely maintenance support.
      • General Required Services: Business continuity and disaster recovery planning supported OSS system management, and site refueling services to support uninterrupted network operations.
    2. Corrective Maintenance (Passive + Active): Timely response to fault reports and alarms, ensuring swift resolution and minimal disruption to network operations. Corrective maintenance of passive and active components to do extensive troubleshooting and clear alarms whenever required or reported by customer NOC.
      • NOC Operations: 24/7 network surveillance, alarm monitoring, technical helpdesk support, and fault diagnosis to ensure seamless network operations.
  3. Reactive Maintenance: Prompt response to unexpected issues or emergencies, with dedicated teams ready to address and resolve any challenges.

Experience peace of mind knowing that your network infrastructure is in expert hands with Hammer’s comprehensive Network Operations and Maintenance solutions. Partner with us to optimize your network performance and drive operational excellence.

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